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Medical School Information Services

 

MSIS is a collection of diverse individuals passionate in our pursuit of delivering innovative information services that enable the UMHS faculty, staff and students to advance the future of healthcare through discovery and lifelong learning.

News

January 19, 2015

MSIS Help Me Now@NCRC Grand Opening on Jan. 23

It’s as easy as 1/23 to get help with your laptops, tablets, phones, and more using “Help Me Now,” a Medical School Information Services (MSIS) walk-in support service. Help Me Now @ NCRC is open for business, with a Grand Opening event planned for Jan. 23 from 2-4 p.m. read the complete story...

November 21, 2014

Applying lean principles leads to improved service for MSIS help desk customers

We’ve all had that dreaded experience, when you have to phone customer service and you end up getting handed off to one person after another, having to explain your story again and again. Have you ever wondered if there’s a better way? Probably not. But, it turns out that Medical School Information Services (MSIS) has actually spent a lot of time thinking about it. read the complete story...