May 6, 2020

To our valued patients

Family Medicine is here to care for you and your family. Contact us today with any health care questions. 

As the situation around COVID-19 continues to evolve, being connected to your family physician is more important than ever before. If you have symptoms of fever, cough, or shortness of breath, and have concerns about either the flu or other viral conditions including COVID-19, contact your family physician’s office for assistance. 

To help Michigan Medicine's family medicine patients receive appropriate care with minimal risk of spreading disease in their communities wherever possible, we are providing enhanced access to outpatient care during the COVID-19 pandemic. However, some scheduled appointments may need to be rescheduled. If you have a question about a scheduled appointment or procedure, please contact your health center.

We are excited to offer the following virtual health options, each of which provides you with individualized care and lets you stay connected with your family physician. Some previously scheduled appointments will shift to one of our new virtual options:

    • Video Visits. A video visit offers face-to-face medical care from the comfort of your home. This scheduled appointment allows you to receive an online diagnosis through a video chat with your provider, instead of a traditional in-office visit. Call your provider’s office today to schedule these appointments OR change an upcoming appointment to a video visit! More information on Video Visits. In some cases, a Phone Visit may be held in place of of a Video Visit. 
    • Evisits. Through a MyChart Evisit, you can receive an online diagnosis and treatment plan for non-urgent conditions. Evisits are not scheduled, so you can ‘Begin an Evisit’ at any time of day. You will be prompted to answer a series of questions and describe your symptoms. Once your provider reviews this information alongside your medical history, you’ll receive a message with the recommended treatment plan. No online video or chats necessary! More information on Evisits.

MyChart is the easiest and safest way to interact with your care team virtually. If you have a question for your provider, need an assessment for a minor illness, or need to contact your provider about your chronic condition but are concerned about coming into the office, MyChart allows you direct access to your care team. In addition, it offers you the ability to view your medical history, see test results, and request prescription refills. Visit MyChart at https://www.myuofmhealth.org

If an appointment in the office is necessary, please note some locations have temporarily moved or have altered hours.

West Ann Arbor Health Center-Parkland Plaza
Patients from Briarwood Family Medicine, Dexter Health Center, and Domino’s Farms Family Medicine will be served here.

Northville Health Center
Patients from Livonia Family Medicine will be served here.

Chelsea Health Center
Chelsea Health Center is open and seeing patients. New hours are Tuesday and Thursday from 8:00 a.m. – 5:00 p.m. and Saturday from 8:00 a.m. – 12:00 p.m.   

Ypsilanti Health Center
Ypsilanti Health Center is open and seeing patients. New hours are Monday, Wednesday and Friday from 8:00 a.m. – 5:00 p.m.

     

All health centers are still accessible by phone, so questions should be directed to your home health center.

Briarwood Family Medicine: (734) 998-7390
Chelsea Health Center: (734) 475-1321
Dexter Health Center: (734) 426-2796
Domino’s Farms Family Medicine: (734) 647-5640
Livonia Health Center: (248) 473-4300
Ypsilanti Health Center: (734) 482-6221
日本家庭健康プログラム (Japanese Family Health Program): (734) 647-6523

 


 

We also want to take this opportunity to remind you if you are ill, stay home and rest. Here are everyday actions to help prevent the spread of respiratory viruses:

    • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer. (Watch the video: "Wash Your Hands: Fight Germs with the University of Michigan Fight Song" for a "Go-Blue" approved demonstration of how to do this.)
    • Avoid touching your eyes, nose and mouth with unwashed hands.
    • Practice aggressive social distancing.
    • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
    • Clean and disinfect frequently touched objects and surfaces.
    • If you haven’t done so, it’s not too late to get a flu vaccine.

 Your care, health and safety continue to be our top priorities, and we will continue caring for you and your family.