Our Team

U-M Department of Internal Medicine Quality & Innovation Team
Front row (L to R): James Froehlich, MD, MPH; Maria Han, MD; Scott Flanders, MD
Back row (L to R): Elizabeth Spranger, Matthew Johnson, Tammy Ellies, Katie Grzyb, Linda Bashaw

Our Quality Council is the guiding committee of the Department of Internal Medicine Quality & Innovation Program. It comprises representatives from each division of internal medicine, trainees, and patients who come together on a regular basis to establish strategic plans for quality within the department, review performance data, coordinate and align quality efforts, and work across divisions to make meaningful improvements.

Quality Council Representatives

Performance Improvement

We assist with performance improvement projects from idea conception to completion. Our approach and service can be customized to meet the needs of the project.

  • Overall management of quality and performance improvement projects, including charter development, project scoping, analysis, status reporting, barrier resolution, and implementation support
  • Expertise and facilitation of improvement methodologies such as lean and data support
  • Collaborate with departmental administrative support areas (i.e. HR, Finance, Facilities, Research Admin., etc.)
  • Connect with other Michigan Medicine quality, data, and educational resources
  • Teach and mentor to develop improvement skills throughout the project (i.e. lean coaching, QI tools, etc.)
  • Share and connect our work across department and Michigan Medicine

Department and Program Leadership

  • Scott Flanders, MD, Vice Chair, Quality and External Relations
  • James Froehlich, MD, MPH, Assistant Chair, Quality & innovation
  • Timothy Laing, MD, Senior Associate Chair for Clinical Programs
  • Musty Habhab, Chief Administrative Officer, Department of Internal Medicine
  • Kendra Brown, Director of Clinical Affairs, Department of Internal Medicine

Performance Improvement Team

  • Tammy Ellies, Manager, Quality and Performance Improvement
  • Linda Bashaw, Data Specialist
  • Matthew Johnson, Continuous Improvement Specialist
  • Katie Grzyb, Continuous Improvement Specialist
  • Elizabeth Spranger, Continuous Improvement Specialist

Contact Us

Please contact us at IntMed-QITeam@umich.edu if you have any questions.