WTW Difficult Behavior*

Designed specifically for nurses, this course uses real, workplace scenarios to identify words or phrases that alleviate stress, fear, and anxiety during difficult situations (1.5 CEU's).
*University of MI Health System Professional Development & Education (OH-423, 03/01/16) is an approved provider of continuing nursing education by the Ohio Nurses Association (OBN-001-91), an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

Register at http://mlearning.med.umich.edu with course number SVEX-10061