Friday, October 12, 2018

Patient Experience Learning Forum: LGBTQ+ Patient and Family Centered Care

10:30 AM to 12:00 PM

MCHC Auditorium, University Hospital (near the Triangle)

Join us for an engaging presentation and discussion around fostering a welcoming and inclusive healthcare environment for patients and families who identify as lesbian, gay, bisexual, transgender, and queer.

This event will focus on the experience of patients who identify as LGBTQ+, including provider and patient perspectives on both care and experience. Topics will include:

      • Overview of concepts and appropriate terminology to understand when working with people who identify as lesbian, gay, bisexual, transgender, and queer including difference between sexual orientation, gender identity, gender expression and biological sex
      • Health disparities within the LGBT community including health factors affecting each group of the community
      • Healthcare provider perspectives on improving the healthcare experience for people who identify as transgender, and perspectives on translating those to gay, lesbian, bisexual, and queer patients
      • Michigan Medicine patient perspectives on their experiences in the healthcare setting
      • Recommendations for creating and fostering a welcoming and inclusive environment for all patients and families


University of MI Health System Professional Development & Education is an approved provider of continuing nursing education by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-001-91). 1.5 nursing contact hours will be provided.


Michigan Medicine Department of Social Work is an approved provider with the Michigan Social Work Continuing Education Collaborative, Provider #MICEC 0056. This program has been approved for a maximum of 1.5 continuing education clock hours.


To see a full recording of this event, click here.


Molly Brennan, MPH

Patient/Family Advisor, Office of Patient Experience

Elle Preston

Patient/Family Advisor, Office of Patient Experience

Will Sherry, MSW

Director, University of Michigan Spectrum Center

Daniel Shumer, MD, MPH

Assistant Professor, Michigan Medicine Department of Pediatrics, Division of Pediatric Endocrinology

Sara Wiener, LMSW

Director, Michigan Medicine Comprehensive Gender Services Program

Pedro Coracides, Moderator

Project Manager, Michigan Medicine Office of Patient Experience