All week long, the Office of Patient Experience will have displays in the Towsley Connector Triangle (between UH and Mott) to learn more about OPE services.
- MLINE/Physician Relations
- Interpreter Services
- Patient Education and Health Literacy
- OPE Volunteers (Advisors and Ambassadors)
Stop by and learn more about how we support faculty, staff, patients and families at Michigan Medicine.
Online resources
- Story Library Highlights
- Patient Experience Resource Hub (internal)
Scheduled Events
April 25
Keynote Address: Chrissy Daniels, Chief Experience Officer at Press Ganey
DOW Auditorium and Zoom
11:30 a.m. – 1 pm (Webinar from Noon -1 pm)
Zoom: https://umich.zoom.us/j/99577015457
April 26
Patient Experience Learning Forum
We Are Better Together: Our Journey to Becoming a Highly Reliable Organization is Foundational in Providing an Exceptional Patient Experience
1 p.m. - 2:30 p.m.
Click here to register for the webinar