Often, patients are stressed and confused by the complex network of halls, elevators and floors within the main academic medical center. That’s where the ambassadors step in — many of whom speak multiple languages (among the volunteers are individuals who speak 13 different languages).
Ever wondered what a day in the life of a facility dog looks like? Anna, one of Michigan Medicine's Paws4Patients facility dogs , was recently featured in the Michigan Medicine Headlines A Day in the Life series!
Danto Auditorium, Frankel Cardiovascular Center
Please join us for an engaging presentation and discussion about opportunities and resources for improving how we serve veteran patients and families.
Michigan Medicine will participate in Ann Arbor Pride on August 3, sponsored by the Office of Patient Experience. More information to come in the next few months!
Creating an exceptional patient experience takes intention and a thoughtful approach from faculty and staff at all levels of the organization.
A long time ago in a hospital not so far away a peer mentor finds himself in a battle of wills.
Join us for week of engaging and educational activities to celebrate the faculty, staff, and students who improve the patient experience!
