Monday, April 22, 2019
Patient Experience Week 2019
9:00 AM
Join us for week of engaging and educational activities to celebrate the faculty, staff, and students who improve the patient experience!
Patient Care
November 28, 2018
2018 HOPE and JOY Awards
Every year, the Office of Patient Experience (OPE) recognizes faculty, staff, patients and families who show outstanding commitment and dedication to improving the patient experience by honoring them with the Evan Newport HOPE and JOY Awards.
Friday, January 25, 2019
Journeys in Health Care
5:00 PM to 8:00 PM
North Campus Research Complex (NCRC), Blg 18
2800 Plymouth Rd
Ann Arbor, MI
Join us for an evening of art and storytelling!
October 19, 2018
Breaking the Rules for Better Care
“If you could change one thing or break one rule to improve the patient experience, what would it be and why?”
October 19, 2018
OPE at Quality Month
September 28, 2018
OPE supports opening of BCSC
June 11, 2018
Service Spotlight: Break out of your cocoon
For the past four summers, faculty, staff, patients and families have gathered in the C.S. Mott Children’s Hospital Butterfly Garden to release monarch butterflies. The annual event was designed to provide some respite and stress relief for those in the hospital.
May 15, 2018
Service Spotlight: Office of Decedent Affairs
The Office of Decedent Affairs (ODA) is a program within the Michigan Medicine Department of Social Work that promotes best practices and helps Michigan Medicine excel at providing end-of-life care to patients and families.
April 11, 2018