Giving or receiving feedback is not always easy; in fact, it can be downright uncomfortable at times. Learn about the importance of this form of communication as well as how to offer and receive feedback in a more supportive and motivating manner.
Designed specifically for nurses, this course uses real, workplace scenarios to identify words or phrases that alleviate stress, fear, and anxiety during difficult situations (1.5 CEU's).
*University of MI Health System Professional Development & Education (OH-423, 03/01/16) is an approved provider of continuing nursing education by
Learn strategies to manage the communication challenges we face with our customers and colleagues every day. Learn a method of communicating with patients and their families, centered on their need for reassurance and comfort.