Michigan Medicine is proud to care for a diverse population of patients. Communication is the foundation for providing effective care, as it helps ensure a comprehensive assessment and determining a treatment plan that is patient and family centered.
Needle pokes can be real “stick”lers! Receiving vaccinations, having blood drawn or an IV inserted, or experiencing any other pokes from a needle can cause anxiety or stress for some patients, especially the little ones (and let’s face it, it’s not fun for their parents either!).
When a patient or loved one faces a cancer diagnosis, it can lead to a lot of questions. But did you know that Michigan Medicine has a dedicated team of experts just a phone call away to guide patients and families through all stages of the treatment process?
For Suzanne Thornton and Aunita Erskine, coming to work every day is a rewarding — and sometimes emotional — experience. “We are helping to alleviate so much anxiety for patients and their families,” said Suzanne, who has worked as a patient financial counselor with Michigan Medicine’s Patient Business Services for 20 years