Patient Care

March 14, 2017

Service Spotlight

Michigan Medicine is proud to care for a diverse population of patients. Communication is the foundation for providing effective care, as it helps ensure a comprehensive assessment and determining a treatment plan that is patient and family centered.

April 11, 2017

Service Spotlight

Take it up a notch!

Spending long periods of time in a hospital bed can be frustrating for patients and let’s face it — there’s only so much reality television one can handle!

May 16, 2017

Service Spotlight

Needle pokes can be real “stick”lers! Receiving vaccinations, having blood drawn or an IV inserted, or experiencing any other pokes from a needle can cause anxiety or stress for some patients, especially the little ones (and let’s face it, it’s not fun for their parents either!).

June 13, 2017

Service Spotlight

When a patient or loved one faces a cancer diagnosis, it can lead to a lot of questions. But did you know that Michigan Medicine has a dedicated team of experts just a phone call away to guide patients and families through all stages of the treatment process?

July 6, 2017

Service Spotlight

Sometimes, it’s the little things — like offering a warm and friendly greeting — that go a long way when it comes to brightening up the day of a patient or family member.

September 13, 2017

Service Spotlight: Patient Business Services

For Suzanne Thornton and Aunita Erskine, coming to work every day is a rewarding — and sometimes emotional — experience. “We are helping to alleviate so much anxiety for patients and their families,” said Suzanne, who has worked as a patient financial counselor with Michigan Medicine’s Patient Business Services for 20 years