Families and Visitors


We believe in putting the needs of our patients and their families first. Any family member who needs to visit at a time outside of regular visiting hours should first call the nursing station at 734-936-4950, and we will try to accommodate special needs or circumstances. Patients have the right to refuse visitors or refuse phone calls if they wish – see “Confidentiality and safety” for more information.

When you visit 9C, you will be asked for the patient’s name and room or phone number. Children brought to the unit must be carefully supervised. We ask that visitors be limited to a reasonable number at a time. Please check our list of permitted and prohibited items before bringing any items to patients. Any items brought for a patient will be reviewed by the nursing staff.

Learn about HIPAA: How to communicate with your loved ones' treatment team.

Visiting Hours

Monday through Friday: 5:30 pm until 9:00 pm
Saturday, Sunday and holidays: 1:00 pm until 9:00 pm

Please click here for:

Phone calls

Each patient bed has a telephone with a dedicated phone number so that patients may place outgoing calls and so that others can reach patients directly during their stay in the hospital. You may also call the 9C desk at 734-936-4950 and ask to be transferred to the patient’s phone. If you call the desk you will be asked for the patient’s room number or phone number.

Telephone hours are 8:00 am to 10:00 pm for incoming calls.

Incoming and outgoing mail

Mail is distributed to patients by the unit clerk, who can also assist patients who wish to mail something from the unit. When addressing mail to patients on the unit, please include their room number in the address.

Our address:
Michigan Medicine
1500 E. Medical Center Drive
Ann Arbor, MI 48109-5120