Awards and Recognition

Annually, the Office of Patient Experience recognizes faculty, staff, patients and families who go above and beyond in improving the patient experience through the Evan Newport HOPE and JOY Awards and the Celeste Castillo Lee Peer Mentoring Award. 

Evan Newport HOPE and JOY Awards

2017 HOPE Team Award winners, the Electroconvulsive Therapy Team in the Psychiatry department.

The Evan Newport HOPE and JOY Awards were established to formally recognize the ongoing patient and family centered care practices and initiatives that are happening each day within Michigan Medicine. Read more about Evan Newport and the founding of the HOPE Awards

The Evan Newport HOPE Award honors staff, faculty, students or teams who have demonstrated ongoing commitment to the philosophy of patient and family centered care. The HOPE Award winners are selected annually by the Office of Patient Experience program committees and Michigan Medicine leadership. 

The Evan Newport JOY Award honors volunteer patient and family advisors who have gone above and beyond to promote and advance patient and family centered care principles throughout Michigan Medicine.

Nominations for the 2020 HOPE and JOY Awards will open in Spring 2020. Check back soon for a link to nominate!

If you have questions, please email sends e-mail)


Congratulations to the winners and finalists for the 2019 Evan Newport HOPE Awards!

Click here to read more about the finalists and winners.

Individual Finalists, Adult Services

    • Susan M. Blaisdell, Administrative Specialist, Department of Internal Medicine - Hematology/Oncology
    • Dan Cronin, MD, Assistant Professor, Department of Internal Medicine - 2019 Winner
    • Julia Huang, BSN, RN, CCTC, Transplant Center
    • Sarah Merita Judson, Administrative Specialist, Department of Otolaryngology – Head & Neck Surgery
    • Nicole Pratt, LLMSW, Social Worker/Eviction Prevention Coordinator, Community Health Services - Housing Bureau for Seniors

Individual Finalists, Children's, Women's, and Psychiatry Services

    • Nicholas Campbell, Unit Custodian, C&W Environmental Services
    • Austin Michalski, RDN, CNSC, Registered Dietitian, Brandon NICU - 2019 Winner
    • Jeffrey L. Myers, MD, Vice Chair for Clinical Affairs and Quality, Department of Pathology
    • Laurie B. Purcell, Health Center Manager, Briarwood Family Medicine
    • Cosmas Van De Ven, MD, Division Director, Maternal Fetal Medicine, Department of Obstetrics & Gynecology

Team Finalists, Adult Services

    • Cardiac Rehabilitation Orientation Team - Cardiovascular Medicine at Domino's Farms - 2019 Winner
    • Emergency Critical Care Center (EC3) Team - Division of Critical Care/Emergency Medicine
    • Gender Affirming Healthcare Improvement Team
    • Michigan Medicine Security Services Team

Team Finalists, Children's, Women's, and Psychiatry Services

    • Cystic Fibrosis Center Pediatric Program - Pediatric Pulmonology
    • Non-Abusive Psychological and Physical Intervention (NAPPI) Implementation Team - 2019 Winner
    • Preparing Children for Surgery Team - C.S. Mott PACU
    • Regional Alliance for Healthy Schools (RAHS) Vision Program Team - Ophthalmology & Visual Sciences and Regional Alliance for Healthy Schools

Celeste Castillo Lee Peer Mentoring Award

To honor Celeste’s contributions and career, the Celeste Castillo Lee Peer Mentoring Award will be awarded annually to volunteer peer mentors at Michigan Medicine. The Office of Patient Experience has also established a fund in her name to further develop the peer mentoring program and other OPE initiatives.

To read more about Celeste Castillo Lee, click here

Nominations for the 2019 Celeste Castillo Lee Peer Mentor Award have closed. The winner will be announced at the annual Evan Newport HOPE & JOY Award Ceremony on December 11, 2019 at 2pm in Ford Auditorium.