October 19, 2018

Breaking the Rules for Better Care

“If you could change one thing or break one rule to improve the patient experience, what would it be and why?”

In June, the Office of Patient Experience’s Patient and Family Engagement team debuted a survey at the Rogel Cancer Center and Radiation Oncology clinic called Breaking the Rules for Better Care to hear directly from those on the front lines.

OPE administered the survey to faculty, staff, patients and families with one simple question, “If you could change one thing or break one rule to improve the patient experience, what would it be and why?”

There were more than 670 responses, many of which came from patients and families.

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