June 7, 2022

The Michigan Experience - Spring 2022

Celebrating Patient Experience at Michigan Medicine.

The Spring issue of the Michigan Experience Newsletter highlights:


  • Celebrating Pride at Michigan Medicine
  • Using Plain Language to improve communication with patients
  • Using clear panel masks to help Deaf and Heard of Hearing patients having a better experience
  • Gratitude from patients and families 
  • Partnership with Packard Health FQHC for improved access