Internal Resources

Health Information Technology & Services (HITS)

Health Information Technology & Services (HITS) plays an integral role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support. HITS also provides institutional expertise related to IT strategy, security, infrastructure, and resource management.

HITS Service Desk: Call 734-936-8000

Customer Service Portal

HITS Knowledgebase Self-Help Resources

"Help Me Now” Walk-up Locations:

North Campus Research Complex Building 18 (G018)

Taubman Health Sciences Library 4th floor (4020)

Towsley Center for Continuing Medical Education (G2413)

Information Technology & Services (ITS)

Information and Technology Services (ITS) provides technology and communications services in support of UM-Ann Arbor's academic and research needs.

ITS Service Desk: Call 734-764-4357

ITS Service Center

Chat Support

WiFi Networks

Primary Network


Use for access to private health data, or clinical applications and network. Level 2 login required.

Secondary Networks


Use for access to non-clinical applications or networks. Level 1 login required. Note: Only available in Taubman Health Sciences Library and Med Sci 1 and 2. Not available in the hospital. 


For patients and guests of UMHS. No login required. 30 minute time limit.

Off-Site Access

Use the VPN

Helpful Links

To book a Buhl Conference Room (491739405920):

Please send an email to [email protected] with the following information:

1. Name of meeting (e.g., Antonellis lab meeting)
2. Date of meeting
3. Start time and end time of meeting
4. Which room you would like reserved

Buhl Conference Room Calendar (view only)

Subscribe to this calendar to see all basic science community events!

Basic Science Community Events Calendar

All U-M faculty, staff, and students – including Michigan Medicine – are required to remain up to date with COVID-19 vaccination, which includes receiving all series of a vaccine and any additional boosters when eligible. University of Michigan COVID-19 Vaccination Policy

Effective March 14, masks will be optional for indoor spaces on the University of Michigan campuses with the exception that masks remain required in all classrooms and instructional spaces during class time, patient care areas (e.g Michigan Medicine, University Health Service and the Dental School clinical areas), U-M Covid-19 testing sites and U-M buses. Face Covering Policy 03/14/2022

COVID-19 UPDATES - More information