Participants will receive an introduction to working with volunteer patient and family advisors and peer mentors, including learning more about how the Office of Patient Experience screens and trains these very special volunteers. Including patient voices as we plan, design, and care for our patients can help our teams ensure we are meeting the needs of our diverse patient populations. The didactic component will be followed by an interdisciplinary panel of Michigan Medicine employees and volunteer advisors, sharing their experiences of working together to improve the experience of care for everyone at Michigan Medicine. The target audience is all faculty, staff, and learners at Michigan Medicine.
Continuing Education Credits Available
- University of Michigan Health Nursing Professional Development & Education is approved as a provider of nursing continuing professional development by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. (OBN-001-91) 1.5 Contact hours will be provided
- Michigan Medicine Department of Social Work is an approved provider with the Michigan Social Work Continuing Education Collaborative, Provider #MICEC 0056. This program has been approved for a maximum of 1.5 continuing education clock hours.
- The University of Michigan Medical School is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians. The University of Michigan Medical School designates this live activity for a maximum of 1.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.