Policies
Your HeartCode must be completed 7 business days before your scheduled Hands-On in person testing session. If your HeartCode is not complete you will be DROPPED from your Hands-On schedule session.
** ONCE HEARTCODE HAS BEEN ACCEPTED/ACTIVATED BY STUDENT, THEIR DEPARTMENT WILL BE CHARGED FOR THE COURSE REGARDLESS IF CANCELED. THE COURSE DATE CAN BE RESCHEDULED AT NO CHARGE IF DONE 72 HOURS PRIOR TO THE INITIALLY SCHEDULED DATE. IF THE STUDENT NO SHOWS OR CANCELS WITHIN 72 HOURS OF THE SCHEDULED DATE YOU WILL BE CHARGED FOR THE COURSE!****
Failure to attend a class for any reason will result in the registrant and/or their department being billed for the full cost of the course.
How do I get my ACLS or PALS course materials?
6/7 weeks before your schedule class you will be receiving emails from:
• AHA ACLS/PALS HeartCode will be assignment to you from eLearning.heart.org ([email protected] )
This is an interactive learning format
1 week before you schedule class you will receive an email from:
•ACLS/PALS Course Invitation from SignUpGenius ([email protected])
This invites you to sign up for hands-on in person testing session.
ACLS sessions 2 hours:
Mon-Fri: 8am with last session beginning at 2pm
Sat : 9am with last session beginning at 1pm
PALS session 2.5 hours
Mon-Fri: 8am with last session beginning at 3:30pm
Sat : 9am with last session beginning at 2pm
Contact Information
Email: [email protected]