Service and Excellence Celebration

Each year the Service and Excellence Celebration recognizes the many contributions and achievements staff have made to the Department of Internal Medicine. Two types of awards are celebrated - the Staff Award for Excellence and the Milestone Anniversaries of faculty and staff.

Event Program


2018 Staff Award for Excellence Winners

U-M 2018 Staff Award for Excellence Winners
L to R: Musty Habhab, Mohammed Kabeto, Melissa McInroy, Emily Weatherup, Michelle Fugate, Silvana Janevski, Jeff Cole, Tamara Gay, John Carethers, MD, MACP, Trina Bailey, Crystal Neal, Vicky Vincent, Veronica “Ronnie” Downer

Administrative Excellence Award

  • Silvana Janevski, Office Manager, Chair’s Office
  • Crystal Neal, Fellowship Coordinator, Gastroenterology and Hepatology
  • Vicky Vincent, Administrative Assistant, Gastroenterology and Hepatology

Clinical Excellence Award

  • Veronica “Ronnie” Downer, Nurse Coordinator, Pulmonary and Critical Care Medicine
  • Dena Fernandez, Manager, Medical Short Stay Unit, Hospital Medicine
  • Michelle Fugate, Administrative Manager, Allergy and Clinical Immunology
  • Melissa McInroy, Exercise Physiologist, Pulmonary and Critical Care Medicine
  • Emily Weatherup, Director, Diabetes Education; Metabolism, Endocrinology and Diabetes

Research Excellence Award

  • Trina Bailey, Administrative Specialist, Metabolism, Endocrinology and Diabetes
  • Jeff Cole, Research Supervisor, Gastroenterology and Hepatology
  • Tamara Gay, Research Administrator, General Medicine
  • Mohammed Kabeto, Research Specialist, General Medicine
  • Andrea Waltje, Research Specialist, Metabolism, Endocrinology and Diabetes

Past Award Celebrations

Staff Award for Excellence

  • Award for Excellence in Teaching/Administrative Activities
    (typically persons working as financial staff, administrative assistants, program managers)
  • Award for Excellence in Clinical Support Activities
    (typically persons working in clinics or inpatient settings, with direct patient contact)
  • Award for Excellence in Research Activities (typically persons working as research assistants, laboratory staff, program managers, clinical research coordinators).

The Staff Award for Excellence honors a staff member’s outstanding performance in administrative/teaching, research, or clinical support activities. These staff members embody the values, skills, and behaviors reflected in our Department’s Guiding Principles for Service Excellence.

Service Excellence Guiding Principles

  • Demonstrate respect for others and hold them accountable for demonstrating the same.
  • Provide excellent service to the people with whom I interact on a daily basis.
  • Make all interactions positive and professional.
  • Show empathy towards others.
  • Actively engage in discussions and in resolving issues.
  • Identify opportunities for improvement and recommend solutions.
  • Practice active listening, setting aside distractions to focus on the person and issue at hand.
  • Demonstrate integrity in all I do.


  • Nominees must be a Medical School, Hospital, or Ambulatory Care Unit staff employee with a primary appointment in the Department of Internal Medicine for at least two years.
  • Nominations should be submitted by the employee’s supervisor or colleagues based on demonstrated excellence in work performance, leadership, customer service, and process improvement.
  • Nominee must have a current Internal Medicine appointment on the date of the award ceremony.
  • Nominations are due each year in January and the nomination form will be made available to all faculty and staff.  
  • Questions: Contact Silvana Janevski  / 734-232-0202.

Milestone Anniversary Award

In addition, the Service and Excellence celebration recognizes a faculty or staff member’s years of service, dedication, and loyalty by honoring them with the Milestone Anniversary Award.