Honors & Awards
Michigan Medicine is consistently rated highly in patient care, regionally, nationally, and internationally. Recent top rankings include:
- Michigan Medicine ranked best in Michigan and 11th in the nation in 2021-22 U.S. News & World Report’s Best Hospitals rankings, with 6 of the Department of Internal Medicine specialties ranking nationally (July 2021)
- Michigan Medicine honored with best hospital award by Detroit Free Press (April 2021)
- Michigan Medicine named one of the world's top health care destinations by Newsweek (March 2021)
Clinical Scheduling Improvements
The Department of Internal Medicine was the first department at Michigan Medicine to work with Chartis Group Consulting last year to explore ways to make our clinical scheduling process more efficient and accessible. Our goal is to enable 80 percent of our new patients to schedule an appointment within two weeks.
As one of the many efforts to improve patient access to care the Office of Patient Experience began working with departments and UMMG to identify opportunities for improvement. The Department of Internal Medicine was one of the departments that took part in a pilot project which brought key people together to discuss the issues faced by each division and to understand availability for new-patient and return-patient appointments by analyzing past data. After the analysis, the project team was able to make several scheduling recommendations including: standardized appointment types, four-hour patient-facing blocks and utilizing physicians, residents, fellows, physician assistants and nurse practitioners working at the top of their licenses to improve access within the department.